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Address

06 Voortrekker Road, South Crest, Alberton, 1449

Address

Office 305, Bram Fischer Towers, 20 Albert Street, Johannesburg

Address

Office 202N, Styns Towers, 271 Pretorious Street, Pretoria

Call Us

+27 10 206 9027

Email Us

reception@mandnattorneys.co.za

Emergency Contact Details

+27 72 886 8414

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Privacy Policy

Mudau and Netshipise Attorneys – Privacy Policy

Last Updated: December 2025

At Mudau and Netshipise Attorneys, we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our legal services. By using our services, you consent to the processing of your Personal Information as outlined in this policy and in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

1.1 Personal Information You Provide

We may collect Personal Information when you contact us for legal advice, open a file, or engage our firm for representation, including:

  • Full name

  • Identity or Passport number

  • Email address and Contact number

  • Residential or business address

  • Financial information (for billing or trust account purposes)

  • Case-specific information and documentation required for legal proceedings

  • Any additional information required to fulfil your legal instructions

1.2 Automatically Collected Information

When accessing our website, we may collect:

  • IP address

  • Browser type and device details

  • Pages visited and browsing behaviour

  • Cookies and analytics data

This helps us maintain website performance and improve user experience.

2. How We Use Your Personal Information

We use the information collected to:

  • Respond to enquiries and provide requested legal advice and representation

  • Manage client files and litigation matters

  • Prepare legal documents, invoices, and manage trust accounts

  • Communicate regarding case updates, court dates, or consultations

  • Improve website functionality and overall client service delivery

  • Comply with legal, professional, and regulatory obligations (including FICA and Legal Practice Council requirements)

3. Cookies

Our website uses cookies to:

  • Enhance browsing functionality

  • Monitor website usage

  • Provide a smoother and more personalised user experience

You may disable cookies through your browser settings, but some website features may not function correctly.

4. Sharing of Personal Information

We do not sell or distribute your Personal Information. We may share information only when necessary with:

  • Internal staff involved in your legal matter and administration

  • Trusted third-party service providers (hosting, IT, auditors)

  • Legal professionals (e.g., Advocates/Counsel, Sheriffs, or expert witnesses) relevant to your case

  • Regulatory or legal authorities (e.g., Courts, the Legal Practice Council) when required by law

All third parties are bound to maintain confidentiality and comply with POPIA.

5. Data Security & Retention

We take reasonable technical and organisational steps to safeguard your Personal Information from:

  • Unauthorised access

  • Loss, misuse, or alteration

We retain information for as long as required for operational, legal, or professional regulatory purposes (legal files are typically retained for a minimum prescribed period).

6. Your Rights Under POPIA

You may request to:

  • Access the Personal Information we hold

  • Correct or update inaccurate details

  • Request deletion of data where applicable (subject to legal retention requirements)

  • Opt out of marketing at any time

  • Object to the processing of your information

To exercise your rights, please contact us directly.

7. Contact Us

Mudau and Netshipise Attorneys

Website: [Insert Website URL] Email: [Insert Email] Phone: [Insert Contact Number]

HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR

If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator. The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/